Appointments

Configure Appointment Details

Urgent Appointment

To request an urgent appointment for today or tomorrow (Monday to Friday):

  • phone us Monday to Friday from 8:00am
    • Dunscore - 01387 820266
    • Moniaive - 01848 200244
    • Dumfries - 01387 262012

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Routine Appointment

To request a routine appointment in the next 7 days:

  • phone us Monday to Friday from 8:00am
    • Dunscore - 01387 820266
    • Moniaive - 01848 200244
    • Dumfries - 01387 262012
  • visit the surgery and speak with a receptionist, Monday to Friday from 8:30am

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery

Appointments by phone can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

 

  • phone us Monday to Friday from 8:00am
    • Dunscore - 01387 820266
    • Moniaive - 01848 200244
    • Dumfries - 01387 262012

If you need help when we are closed

If you need medical help now, use NHS 24 or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone or face-to-face
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

Please telephone the surgery with requests for home visits before 10am. Give the receptionist the name, address, telephone number and brief symptoms so that we can prioritise home visits and organise our working day.

Visits by the doctor are normally reserved for those too ill to come to the surgery or the housebound. If at all possible, please try to come to the surgery.  Please note that non-urgent visit requests after 10am may have to wait until the next day.  You may be seen by a Paramedic who visits patients on behalf of GP surgeries where appropriate.